Cookie Policy

This Cookie Policy explains how cookies and similar technologies are used on this website, including pages related to Hard Rock Social Casino and related content. It is designed to help you understand what these technologies do, why they are used, and what choices you have.

By using this website, you may consent to the use of cookies as described in this policy, subject to the choices you make through your browser settings and any cookie preference tools we provide.

What Cookies Really Do on This Website

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website. They help the site remember information about your visit, which can make the website work more efficiently and improve your overall experience.

Cookies can remember actions and preferences such as login details, language settings, region, pages viewed, and other browsing behavior. Some cookies are deleted when you close your browser, while others remain on your device for a set period so the site can recognize you when you return.

We may also use similar technologies, such as pixels, tags, scripts, and local storage, for purposes that are close to those of cookies. In this policy, “cookies” refers to all of these technologies unless stated otherwise.

Why We Use Cookies to Improve Your Experience

Cookies help us keep the website secure, functional, and easy to use. They also help us understand how visitors use our content so we can improve navigation, page performance, and the overall user experience.

For example, cookies may be used to keep pages loading properly, remember your cookie preferences, detect suspicious activity, measure traffic to key pages, and support features such as embedded media, forms, or live chat. They can also help us understand which content users find most useful, including informational pages and brand reviews such as our Hard Rock Social Casino review.

The Powerful Types of Cookies We May Use

Different cookies serve different purposes. Depending on how you use the website, we may use the following categories.

Essential Cookies That Keep the Site Running

Essential cookies are necessary for the basic operation of the website. Without them, certain features and services may not work correctly.

These cookies may support core functions such as page navigation, security, fraud prevention, session management, load balancing, and access to secure areas. Because these cookies are required for the website to function, they usually cannot be turned off through our site tools, although you may still be able to block them in your browser.

If you disable essential cookies, some pages may not load properly, and parts of the website may become unavailable.

Functional Cookies That Remember Your Preferences

Functional cookies allow the website to remember choices you make and provide enhanced, more personalized features. This can include remembering your language, region, previously entered information, or consent settings.

These cookies may also support features like chat tools, saved display preferences, or smoother navigation between pages. Their purpose is to make your visit more convenient and consistent.

If functional cookies are disabled, some personalized settings may be lost, and certain non-essential features may not perform as expected.

Performance Cookies That Help Us Improve the Site

Performance cookies collect information about how visitors use the website. This helps us understand which pages are visited most often, how users move through the site, how long they stay, and whether any technical issues occur.

The information gathered by these cookies is generally aggregated and used for analytics, site optimization, and reporting. These cookies help us improve page speed, layout, content structure, and overall functionality.

Without performance cookies, it becomes harder for us to identify problem areas or understand which improvements matter most to users.

Marketing Cookies and Advertising Technologies

Marketing cookies may be used to track browsing activity across this website and, in some cases, across other websites. Their purpose is to help deliver more relevant advertising, limit how often you see the same ad, and measure the effectiveness of marketing campaigns.

These cookies may be placed by us or by third-party advertising partners. They can be used to build a profile of your interests based on your browsing behavior. That does not usually mean they store directly identifying personal details, but they may uniquely identify your browser or device.

If you block marketing cookies, you may still see ads, but they may be less relevant to your interests.

First-Party and Third-Party Cookies Explained Clearly

Some cookies are set directly by this website. These are known as first-party cookies. Others are placed by third parties whose services appear on or support the website. These are known as third-party cookies.

Third-party cookies may come from analytics providers, advertising networks, embedded content providers, social media platforms, customer support tools, or security vendors. These providers may use their cookies to collect information in accordance with their own privacy and cookie policies.

We encourage users to review the privacy practices of any third-party services they interact with through this website.

How Third-Party Services May Place Cookies

We may work with third-party service providers to help operate, secure, analyze, and support the website. These services can include traffic analytics, performance monitoring, video players, fraud prevention systems, customer support tools, and advertising or remarketing platforms.

For example, if a page includes embedded media, external scripts, or a chat function, those providers may place cookies on your device when you interact with that feature. In some cases, a third-party cookie may be set even if you do not actively use the feature, depending on how the service is configured in your browser.

We do not control third-party cookies in the same way we control our own. Their use is governed by the relevant third party’s policies.

How We Use Consent and Your Cookie Choices

When required by applicable law, we ask for your consent before placing non-essential cookies on your device. This typically applies to categories such as functional, performance, and marketing cookies, depending on your location and the legal rules that apply.

You may be given the option to accept all cookies, reject non-essential cookies, or customize your preferences. If a cookie banner or preference center is available, you can use it to update your choices at any time.

Please note that withdrawing consent does not automatically remove all cookies already stored on your device. In some cases, you may also need to clear cookies manually through your browser settings.

How to Manage, Disable, or Delete Cookies

Most web browsers allow you to control cookies through their settings. You can usually choose to block cookies, delete existing cookies, or receive alerts before a cookie is stored.

Browser controls vary, but they are commonly found in menus such as “Settings,” “Privacy,” “Security,” or “Preferences.” You can generally manage cookies in popular browsers such as Chrome, Safari, Firefox, Edge, and others through these options.

You may choose to:

• delete cookies already stored on your device,
• block all cookies,
• allow only certain types of cookies,
• set your browser to notify you when a cookie is placed, or
• clear browsing data periodically.

If you use more than one device or browser, you may need to update your settings on each one separately.

What Happens If You Turn Cookies Off

Disabling cookies can affect how this website functions. Some parts of the site may become less responsive, and certain tools or features may not work as intended.

For example, if essential cookies are blocked, pages may fail to load correctly, secure functions may break, and your session preferences may not be saved. If performance or functional cookies are turned off, the website may still work, but it may feel less tailored and harder to improve over time.

Turning off marketing cookies usually has less effect on basic site access, but it may reduce the relevance of ads or limit our ability to measure campaign performance.

Data Collected Through Cookies

Depending on the cookie and its purpose, information collected may include device type, browser type, IP address, operating system, referral URLs, pages visited, time spent on pages, clicks, language preferences, and general location based on IP.

In some cases, cookie data may be linked with other information you provide or that is collected under our Privacy Policy. Where this happens, we handle that information in accordance with applicable law and our broader privacy practices.

Cookie data is not always used to identify you directly, but it can sometimes be treated as personal information or personal data under privacy laws.

How Long Cookies Stay on Your Device

Some cookies are session cookies, which means they last only while your browser remains open and are deleted when you close it. Others are persistent cookies, which remain on your device until they expire or are manually deleted.

The length of time a persistent cookie stays on your device depends on its specific purpose and configuration. Some may last only a few days, while others may remain for months or longer unless removed earlier.

Policy Updates You Should Know About

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, third-party services, or how this website operates. When we make changes, we will post the updated version on this page and revise the effective date if appropriate.

You should review this policy periodically so you stay informed about how cookies are being used and what choices are available to you.

Contact Us With Privacy or Cookie Questions

If you have questions about this Cookie Policy, cookies used on this website, or broader privacy matters related to Hard Rock Social Casino content, you can contact us through our available support channels.

Email: customer-care@hardrockgames.com

If live chat is available on the site, you may also be able to use that option for general support requests.